Frequently asked questions
Printed Vouchers: Purchased in salon. These vouchers automatically assign to the purchaser and not the recipient. To assign it to the recipients customer account, follow the details printed on the back and contact us directly for assistance.
E-Gift Vouchers: Purchased online. These vouchers can be emailed directly to your recipient and they must then use their email to link it to their customer account.
*Purchased Gift Vouchers are valid for 6 months*
*Donated Gift Vouchers are valid for 3 months*
Our diary is limited our diary to 8 weeks in advance. This is the best way to ensure that bookings for regular clients and new clients remained fair for you and our staff.
Our super-hardworking & talented therapists are entitled to their annual leave, which if our diary is open too far in advance - it could sometimes lead to a lot of reshuffling.
We want to support our team as much as possible AND make sure the appointment you book is the one you get, having a closed diary is the only way we can do this.


